Last updated: October 24, 2026
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
This Privacy Policy describes how Vitaluce PTE. LTD. (“Vitaluce”, “we”, “us”), 8290 NW 66th Street, Miami, FL 33166, USA, which operates https://vitaluce.co/, collects and uses your personal information when you visit our website, place an order or contact us (together, “Vitaluce Services”). By using Vitaluce Services, you agree to the practices described in this Privacy Policy.
- What personal information does Vitaluce collect?
- For what purposes does Vitaluce use your personal information?
- What about cookies and other identifiers?
- Does Vitaluce share your personal information?
- How secure is information about me?
- Your choices
- Text message program
- Contact us
What personal information does Vitaluce collect?
We collect your personal information to provide and improve our products and services. The types of personal information we collect are:
- Information you give us: for example your name, email address, phone number, shipping and billing address, the names, dates, photos and text you enter to personalize a product, and what you write to us. You can choose not to provide certain information, but then you may not be able to place an order or use some Vitaluce Services.
- Automatic information: we automatically collect certain information about your use of Vitaluce Services, such as your interaction with our pages and products. Like many websites, we use “cookies” and other unique identifiers, and we receive certain information when your browser or device accesses Vitaluce Services.
- Information from other sources: we may receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your orders.
For what purposes does Vitaluce use your personal information?
- Purchase and delivery of products. We use your personal information to take and handle orders, make and deliver your personalized products, process payments, and communicate with you about orders, products and promotional offers.
- Provide, troubleshoot and improve Vitaluce Services. We use your personal information to provide functionality, analyze performance, fix errors and improve the usability of Vitaluce Services.
- Recommendations and personalization. We use your personal information to recommend products that might interest you and to personalize your experience.
- Communicate with you. We use your personal information to communicate with you by email, phone or text message about your orders and, where you have agreed, about offers.
- Advertising. We use cookies and similar technologies to show ads for our products that might interest you, including on other websites and social media. You can limit this through your browser settings and the opt-out tools described under “Your choices”.
- Fraud prevention. We use personal information to prevent and detect fraud and abuse in order to protect our customers, Vitaluce and others.
- Legal obligations. We use personal information where needed to comply with the law.
What about cookies and other identifiers?
To recognize your browser or device, keep your cart, and provide and improve Vitaluce Services, we use cookies and other identifiers. You can block or delete cookies in your browser settings; some parts of the website, such as the cart and checkout, may not work without them.
Does Vitaluce share your personal information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below.
- Service providers: we use other companies to perform functions on our behalf, such as making and personalizing products, delivering packages, sending email and text messages, processing payments, analyzing data, providing marketing assistance and providing customer service. They have access to the personal information they need to perform their functions, but may not use it for other purposes.
- Business transfers: if we sell or buy a business or its assets, customer information may be one of the transferred assets, and it remains subject to the promises made in this Privacy Policy (unless the customer agrees otherwise).
- Protection of Vitaluce and others: we release personal information when we believe it is appropriate to comply with the law, enforce our Terms of Service and other agreements, or protect the rights, property or safety of Vitaluce, our customers or others. This includes exchanging information with other companies and organizations for fraud protection.
Other than as set out above, you will be notified when personal information about you might be shared with third parties, and you will have the opportunity to choose not to share it.
How secure is information about me?
We work to protect your personal information during transmission by using encryption (HTTPS) on every page. Card payments are processed by our payment providers, who are required to follow the Payment Card Industry Data Security Standard (PCI DSS); we do not store your full card number. We maintain physical, electronic and procedural safeguards for the personal information we hold, and we may ask for proof of identity before we disclose personal information to you.
Your choices
- You can unsubscribe from marketing emails with the link in any email, and from text messages by replying STOP.
- You can ask us to access, correct or delete your personal information by contacting us (see below).
- California residents can use our Do Not Sell My Personal Information page.
- You can limit interest-based ads through your browser settings and industry opt-out tools such as optout.aboutads.info.
Text message program
By providing your mobile phone number and opting in to the Vitaluce text message program, you consent to receive promotional text messages from Vitaluce. You can opt out at any time by replying STOP to any message; you will then no longer receive text messages from us unless you opt in again. Message frequency varies. Standard message and data rates may apply, and you are responsible for them.
All the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text message services. If you have questions about our text message program, reply HELP to any message or contact us at [email protected].
Contact us
If you have any questions about how we collect and use your personal information, please contact us:
Vitaluce PTE. LTD.
8290 NW 66th Street, Miami, FL 33166, USA
Email: [email protected]
Phone: +1 843 376 3372