Last updated: October 24, 2026
Welcome to Vitaluce. The website https://vitaluce.co/ (the “Website”) is operated by Vitaluce PTE. LTD., 8290 NW 66th Street, Miami, FL 33166, USA. Throughout these Terms, “we,” “us” and “our” refer to Vitaluce PTE. LTD.
By accessing or using the Website or buying from us, you agree to these Terms of Service. They apply to everyone who uses the Website, including visitors and customers. Please read them carefully. We may update these Terms at any time by posting changes on this page; your continued use of the Website after an update means you accept the changes.
1. Using the Website
By agreeing to these Terms, you confirm that you are at least the age of majority in your state of residence, or that you are the age of majority and have given us your consent to allow your minor dependents to use the Website.
You may not use our products or the Website for any illegal or unauthorized purpose, or violate any laws in your jurisdiction (including copyright laws) when you use them. You must not transmit any worms, viruses or other code of a destructive nature. We do not discriminate on the basis of age, gender, race, ethnicity, nationality, religion, sexual orientation or any other protected status.
2. General conditions
We may refuse service to anyone for any reason at any time. We may make improvements or changes to the Website at any time. Although we try to keep information on the Website up to date, it may occasionally be inaccurate, incomplete or out of date, and we do not have a duty to update it.
Your content (not including payment card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Website, its content or its designs without our express written permission.
The headings in these Terms are for convenience only and do not limit or affect them.
3. Accuracy, completeness and timeliness of information
We are not responsible if information on the Website is not accurate, complete or current. The material on the Website is provided for general information only. Any reliance on it is at your own risk. We may change the content of the Website at any time but have no obligation to update it.
4. Changes to products and prices
Prices for our products may change without notice. We may modify or discontinue any product or part of the Website at any time without notice. We are not liable to you or to any third party for any modification, price change, suspension or discontinuance.
5. Products and personalization
Every product is made to order with the personalization you enter. Please check names, dates, photos and spelling in the preview before you order: we make your item exactly from the details you submit. How orders can be changed or cancelled, and what happens if an item arrives damaged, faulty or not as ordered, is set out in our Cancellation & Refund Policy. Production and delivery times are in our Shipping Policy.
You confirm that you have the right to use any photos, names, text or other material you upload or enter for personalization, and that it does not infringe anyone else’s rights. We may refuse to make items whose content is unlawful, offensive or infringing.
We may limit the sale of our products to any person, geographic region or jurisdiction, case by case, and may limit quantities. Product descriptions and prices may change at any time without notice. Any offer for any product is void where prohibited. Colors and details on screen may differ slightly from the finished product.
6. Orders, billing and account information
We may refuse or cancel any order. We may limit or cancel quantities purchased per person, per household or per order, including orders placed by the same customer account, the same payment card, or with the same billing or shipping address. If we change or cancel an order, we will try to notify you using the email address, billing address or phone number you gave us. We may limit or prohibit orders that appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information, and to update it promptly, so that we can complete your order and contact you as needed.
7. Third-party links and services
The Website may contain links to, or services from, third parties that are not affiliated with us (for example payment providers and carriers). We are not responsible for their content or accuracy, and we are not liable for any harm or damages related to purchases or transactions made on third-party websites. Please review their policies before you use them.
8. Comments, feedback and other submissions
If you send us ideas, suggestions or other material (other than personalization for your order), you agree that we may use, edit, copy and publish it in any medium without obligation to keep it confidential, pay for it or respond to it. We may, but have no obligation to, monitor, edit or remove content that we decide is unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates anyone’s intellectual property or these Terms.
You agree that your submissions will not violate the rights of any third party, will not contain unlawful, abusive or obscene material or malware, and will not use a false email address or mislead anyone about who you are. You are solely responsible for your submissions.
9. Access to content
Most content on the Website is for general audiences, but some products may carry adult humor. People under 18, or who are not allowed to see such content where they live, may not access it. We may refuse to sell products to anyone under the age of 13.
10. Errors, inaccuracies and omissions
Information on the Website may occasionally contain typographical errors, inaccuracies or omissions, for example in product descriptions, prices, promotions, shipping charges, transit times or availability. We may correct them, and change or cancel orders if information was inaccurate, at any time without prior notice, including after you have placed your order. We have no obligation to update information except as required by law.
11. Prohibited uses
You may not use the Website or its content: (a) for any unlawful purpose; (b) to ask others to perform or take part in unlawful acts; (c) to violate any international, federal, state or local regulations, rules or laws; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or get around the security features of the Website; or (l) to place orders you do not intend to complete. We may end your use of the Website for violating any of these prohibited uses.
12. Disclaimer of warranties; limitation of liability
We do not guarantee that your use of the Website will be uninterrupted, timely, secure or error-free. We may remove the Website for periods of time or stop offering it at any time without notice. Your use of, or inability to use, the Website is at your sole risk. Except as expressly stated by us (including in our Cancellation & Refund Policy), products are provided “as is” and “as available,” without warranties or conditions of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement, to the extent permitted by law.
In no case shall Vitaluce PTE. LTD., or our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data or replacement costs, whether in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Website or any product, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those places our liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify, defend and hold harmless Vitaluce PTE. LTD. and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, the documents they incorporate by reference, or your violation of any law or the rights of a third party (including through material you submit for personalization).
14. Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, it will still be enforced to the fullest extent permitted by law, and the unenforceable part will be treated as removed from these Terms. This does not affect the validity and enforceability of the remaining provisions.
15. Governing law
These Terms and any separate agreements under which we provide products or services to you are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules.
16. Changes to these Terms
You can review the current version of these Terms at any time on this page. We may update, change or replace any part of them by posting changes on the Website. It is your responsibility to check this page for changes. Your continued use of the Website after changes are posted means you accept them.
17. Text message program
By providing your mobile phone number and opting in to the Vitaluce text message program, you consent to receive promotional text messages from Vitaluce. You can opt out at any time by replying STOP to any message; you will then no longer receive text messages from us unless you opt in again. Message frequency varies. Standard message and data rates may apply, and you are responsible for them. For help, reply HELP to any message or contact us at [email protected].
18. Your personal information
How we collect and use personal information is described in our Privacy Policy.
19. Contact
Questions about these Terms can be sent to:
Vitaluce PTE. LTD.
8290 NW 66th Street, Miami, FL 33166, USA
Email: [email protected]
Phone: +1 843 376 3372